Frequently Asked Questions
The audio preview doesn't play — what should I do?
Make sure your iPhone is not in silent mode and the volume is turned up. If the issue persists, try closing and reopening the app.
How does the scoring work?
You earn more points the faster you answer. Speed multipliers range from Lightning Fast to Almost — every second counts.
What's included in the free version?
The free version includes a selection of categories: Top 100, 80s, 90s, 2000s, Pop, Rock, R&B, and Jazz. Premium unlocks additional categories with a one-time purchase.
How do I cancel or restore my purchase?
TuneGenius Premium is a one-time purchase with no subscription. To restore it on a new device, tap "Restore Purchase" in the app settings.
My leaderboard score isn't showing up.
Scores sync automatically after each quiz. Make sure you have an active internet connection and are logged in.
Contact Us
For any other issue, reach us at:
support@tunegenius.app